In the past four episodes of the New Work Revolution podcast, I have taken you through four steps to engaging in tough conversations in a healthy way. The process sounds nice in theory but people are unpredictable, they don't always play the way you want them to. Tough conversations at work part 5 is about conversation derailers.
There are a handful of specific ways that another person may use to derail a conversation that they are involved in. How do you handle defensiveness, passivity, blaming others or when someone blames the situation on you?
This week's podcast is about how to handle the conversation derailers that may come up. If you missed them, check out: