A person may cause evil to others not only by his actions but by his inaction, and in either case he is justly accountable to them for the injury. ~ John Stuart Mill
Difficult conversations with difficult people are one of the most emotionally taxing areas of a business. No one wants to deal with people who have a crappy attitude and a lack of ownership for their behavior. If you are a leader, then embracing these conversations are a must. If you are unwilling to have these conversations, you aren't ready to lead people. You have a moral obligation to the stakeholders of the business to have difficult conversations.
In today's podcast I talk about why having difficult conversations builds and maintains the culture and values of a business. I walk through my four part process from my book, The Management Playbook, on how to have this difficult conversation as well.
Check out the podcast by clicking on the player above and if you haven't subscribed to the show and rated it in iTunes, you can do that here.
Are you looking for a breakthrough in your own ability to lead and manage your business? Do you have a manager that you would like to develop? Check out our assessment and let's talk about what's possible for your business moving forward.